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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

saga gave me a good price and fixed it for the past...

saga gave me a good price and fixed it for the past 3 years, customer service are friendly, admittedly I have not had to claim but hopeful that would not be a problem Reviewed on: 9th September 2025

Very god , value for money , easy to navigate...

Very god , value for money , easy to navigate Reviewed on: 9th September 2025

Straightforward and clear

Clear and easy information and payment. Reviewed on: 9th September 2025

Saga going the extra mile

I had an issue with my sister-in-law's car concerning her existing insurers being totally inflexible over transferring the car insurance to her name following the death of her husband. The person I spoke to I wish I could remember his name was so understanding and sorted out arranging car insurance for her which gave her peace of mind at her time of bereavement. There is no doubt that Saga went the extra mile in this instance Reviewed on: 9th September 2025

The staff are excellent and the product is too.

The staff are excellent and the product is too. Reviewed on: 9th September 2025

quick and easy to get an online quote

quick and easy to get an online quote Reviewed on: 8th September 2025

Consistent reliability

You provide the best value car insurance consistently. I never consider contacting any other car insurance provider or even asking for a quote, because I'm sure you cannot be beaten for value and reliability. Reviewed on: 8th September 2025

Great Car Insurance

I was looking for car insurance, Saga had a policy that ticked all the boxes and was also £50 cheaper than my renewal price with a leading company, so I switched. Reviewed on: 8th September 2025

Excellent service from Saga and more than Excellent...

Excellent service from Saga and more than Excellent price. Reviewed on: 8th September 2025

Really good service knowledgeable staff first rate s...

Really good service knowledgeable staff first rate service. Fantastic offers and quality products Reviewed on: 8th September 2025

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