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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

Customer service excellent and extremely helpful.

Customer service excellent and extremely helpful. I’ve used them for my car insurance and will use them in future. Value for money. Reviewed on: 27th September 2025

Great team.

Every time I have had to contact Saga their response time was excellent and their knowledge was spot on. Reviewed on: 27th September 2025

Always answer the phone promptly!

Always answer the phone promptly Reviewed on: 27th September 2025

Excellent Value and Customer Service

My car insurance halved in price when I changed to Saga. When contacting Saga the service has been excellent and what's so good is you don't have to wait in a queue which to me is a big plus. Please keep the human contact going, it's really appreciated. Reviewed on: 27th September 2025

Cannot fault it

Much cheaper than anyone else and no pressure just great service and easy to setup Reviewed on: 27th September 2025

Fair Trade

Being able to insure my car on a fixed price for three years Reviewed on: 27th September 2025

Great Saga

very friendly in comunication and good value for moneygreat Reviewed on: 27th September 2025

Worthy Company for the elderly

We both have our Cars insured with Saga and they are extremely good cover along with being reasonably priced for our age. Reviewed on: 27th September 2025

Motor Insurance/breakdown service

Saga insurance services always contact me in good time before my motor insurance is due for renewal, which gives me time to check if I am getting a reasonable deal and on the whole I do think I am getting a good service from Saga. Reviewed on: 27th September 2025

Saga has great customer service

Quick and easy Tod deal with.Real customer service. Reviewed on: 27th September 2025

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