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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I am happy to recommend SAGA for car insurance

I changed to SAGA for my car insurance in 2024 because it was the most competitive price I found. I have renewed my policy again this year at an even lower price. They are very easy to contact and provide a good service. Reviewed on: 16th August 2025

A very fair price, Great customer service.

A very fair price, Great customer service.Have been with Saga for years, and never felt there was any need to change. Reviewed on: 16th August 2025

always helpful and polite and speedy with advice

always helpful and polite and speedy with advice Reviewed on: 16th August 2025

Three year fixed rate.

Three year fixed rate.77 years old not a problem. It’s good to not have this held against you. Reviewed on: 16th August 2025

Easy to arrange excellent follow up service

Easy to arrange excellent follow up service Reviewed on: 16th August 2025

It was perfect could not fault anything

It was perfect could not fault anything Reviewed on: 16th August 2025

Good communication skills.

Unlike a lot of companies it is a pleasure to contact Saga Insurance knowing you are going to speak to a human being who is both polite and knowledgeable. Reviewed on: 16th August 2025

Always helpful, with good explanations of issues rai...

Always helpful, with good explanations of issues raised Reviewed on: 16th August 2025

super saga

very professional. easy to contact and talk to a person. Reviewed on: 16th August 2025

Extremely helpful and pleasant to deal with.

Extremely helpful and pleasant to deal with. Excellent value for money Reviewed on: 16th August 2025

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