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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good helpful and knowledgeable staff

Good helpful and knowledgeable staff Reviewed on: 28th September 2025

Fair Assessment

Saga, unlike many car insurance firms, consider my age, 88 against my driving record which is excellent. Reviewed on: 28th September 2025

Cheap price and known for excellence

Cheap price and known for excellence Reviewed on: 28th September 2025

Simply, no issues and always helpful on the phone.

Simply, no issues and always helpful on the phone. Reviewed on: 28th September 2025

Car Insurance Review...

I have been with Saga for my Car Insurance for a number of year & never had a problem Reviewed on: 28th September 2025

Good value for money

I found Saga very helpful with reducing the cost of my car insurance from the original quote. It made a difference of almost £200 and they were very willing to help. Reviewed on: 28th September 2025

Insurers that care

Easy to deal with on the phone and in writing with friendly customer care staff and people that genuinely want to help you. Happy to walk you through options and patient and kind while doing it. The added bonus was a bit of humour to make something that can be a chore to do feel less so. Thank you for the great experience! Reviewed on: 28th September 2025

Good friendly customer service , easy too deal with

Good friendly customer service , easy too deal with Reviewed on: 28th September 2025

It just makes sense.

Excellent service and value for money. I particularly like the three year set price offer. Staff are always friendly and knowledgeable when contacted. Reviewed on: 28th September 2025

Car insurance

Whenever I call the staff are very friendly professional and knowledgeable about the service they offer. This is my third year now with no issues whatsoever. Keep up the good work Reviewed on: 28th September 2025

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