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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11380 reviews)

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4.83

Based on 11,380 reviews, last reviewed 24th Sep 2026

170000% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

SATISFIED We have been with Saga for 6 years and find thm very helpful Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11380)

always helpful.

always helpful. do not try to push you into something you don't want Reviewed on: 26th September 2025

Always been very happy with service and renewal prem...

Always been very happy with service and renewal premiums. I have also suggested to friends to get motor insurance quotes from Saga. Reviewed on: 26th September 2025

car insurance renewed and a good reduction in cost -...

car insurance renewed and a good reduction in cost -excellent Reviewed on: 26th September 2025

Easy Peasy

Easy and straightforward, nothing to it - arranging car insurance couldn’t have been simpler Reviewed on: 26th September 2025

The staff I have spoken to are very friendly and hel...

The staff I have spoken to are very friendly and helpful, the but you at ease while talking to them Reviewed on: 26th September 2025

Good value car insurance every year.

Good value car insurance every year. i don't have to look and west time. Reviewed on: 26th September 2025

Helpful.

Easy to contact and helpful staff giving their best price. Reviewed on: 26th September 2025

Good to be able to speak to a real person.

Good to be able to speak to a real person and NOT a robot. I was swapping cars and situation was complicated by Saga made it as easy as possible. Reviewed on: 26th September 2025

I was listened to ,feeling no pressure from your mem...

I was listened to ,feeling no pressure from your member of staff to hurry.This enabled me to find my insurance I needed for my car.l felt reassured that your company cared about my questions and I felt less anxious agreed-to take my insurance, from saga Reviewed on: 26th September 2025

Great customer service.

Good experience when I made a claim a few years ago and have opted to stay with Saga since. I experienced excelant customer service. Reviewed on: 26th September 2025

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