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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11379 reviews)

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4.83

Based on 11,379 reviews, last reviewed 24th Sep 2026

169900% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly, professional and knowledgeable service. Friendly, professional and knowledgeable service. Easy to use website, and great customer helpline Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11379)

Always friendly, helpful and polite staff and never...

Always friendly, helpful and polite staff and never rush you of the telephone. Giving good value for money along with good cover. Reviewed on: 26th September 2025

Top Cats views

Good value insurance, great benefits and very approachable agents. Reviewed on: 26th September 2025

Found it good to easily talk to someone

Found it good to easily talk to someone Reviewed on: 26th September 2025

Always polite and easy to deal with so far price...

Always polite and easy to deal with so far price has been reasonable will go back next year. Hopefully it will stay as it is and not go to another country for customer service . Reviewed on: 26th September 2025

My first choice for value

Always helpful and transparent. Fortunately have had no claims so cannot review that aspect. Reviewed on: 26th September 2025

I got a competitive price and straightforward settin...

I got a competitive price and straightforward setting it up. I did have to call re change of address and the customer service was excellent in handling this (unlike my previous insurer). Reviewed on: 26th September 2025

Fast efficient service

Fast efficient service when contacting them with a query. Reviewed on: 26th September 2025

Good rates, knowledgeable staff who are easy to unde...

Good rates, knowledgeable staff who are easy to understand. Easy to understand process. Quickly dealt with. Reviewed on: 26th September 2025

Great customer service

Saga have always been extremely helpful when deciding which insurance is better for you within your needs and budget. Reviewed on: 26th September 2025

Brilliant Customer Service.

Have only been unfortunate to claim once when I was involved in a no fault accident in Spain. Service received was excellent. Reviewed on: 26th September 2025

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