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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Can actually talk to a human being who is courteous...

Can actually talk to a human being who is courteous and patient as one muddles through what is wanted. Reviewed on: 14th August 2025

Saga car insurance is the best I have found.

I have had Saga car insurance for many years and have always been happy with the service received. The best part is speaking with a real person and not a computer. Reviewed on: 14th August 2025

Excellent Service

The advisers are always helpful and take into account my personal requirements as an older driver with low mileage and tailor the policy accordingly. It makes the onerous task of sorting out my car insurance an enjoyable experience. Reviewed on: 14th August 2025

Since I chose Saga as my vehicle insurance company,...

Since I chose Saga as my vehicle insurance company, I have reviewed their premiums and compared them with competitors, but they have always been better than the rest. They are flexible in payment terms and ensure that their customers are treated fairly. Every year they give me the option to shop around the market to see if I could obtain a better quote, but I have preferred them to others for the peace of mind. My premiums are fixed for three years and my unclaimed bonus remains intact. Reviewed on: 14th August 2025

Good price and easy to navigate the website

Good price and easy to navigate the website Reviewed on: 14th August 2025

Car services.

Competitive quotes with value added services. Reviewed on: 14th August 2025

Customer service was very good and sorted out my issue.

Customer service was very good and sorted out my issue. Needed to add 2 drivers to the car insurance. Was also able to get a competitive price for a year to renew the policy with 4 drivers. Reviewed on: 14th August 2025

Good service

Very good experience and good experience Reviewed on: 14th August 2025

Great car insurance with many options!

Great car insurance with choices of cover in 3 bands to choose from! Prices are very competitive and more favourable than my previous insurers in the past and 0800 Numbers to speak to people in person a major bonus. Very happy with my limited mileage quote on my second year with being with Saga. Reviewed on: 14th August 2025

Good value policy

The policy is good value and provides additional benefits compated to other company's policies I have held in the past. I was also happy with the renewal price. Reviewed on: 14th August 2025

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