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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.84 (5327 reviews)

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4.76

Based on 5,327 reviews, last reviewed 6th Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

good renewal price. dont rip you off good renewal price. dont rip you off Reviewed on: 7th September 2024

Latest lowest rating:

1

Will never use SAGA again Had an "incident" where a driver ran a red light, cutting across me, and I slammed into her at about 40mph. My VW Polo worked brilliantly - crumple zo... Read more Reviewed on: 6th March 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also l...

Saga Car insurance reviews (5327)

Review of the Saga, Car insurance:

Competitive price for car insurance

I have just renewed my car insurance with Saga for the second year. They are the only Company that didn't put up the price when they sent me my Renewal Notice (unlike others I've used in the past). I think a lot of these Companies rely on the "can't be bothered to change - so will renew with them again" attitude. The price of £146 for fully comprehensive was the best price for me. I did put my details in a Price Comparison site just to see what was on offer, but Saga came ou... Reviewed on: 9th August 2015

Poor Poor Saga

Run away from them, they leave u hanging out to dry Reviewed on: 14th February 2024

Took car insurance out at 8.

Took car insurance out at 8.00am hopping to be insured straight away as most insurers do it's now 2pm I have no response from all day not even a deposit confirmation I should be back at work tomorrow and don't know if I'm insured never had this in over 30 years of driving do not use this company Reviewed on: 15th January 2024

No communication spoken to different people every ti...

No communication spoken to different people every time no continuity and totally different offers absolutely terrible it FMG doesn’t work properly total disaster in trying to settle my car insurance claim Reviewed on: 15th January 2024

Horrendous Company, Stay Well Clear

Unfortunately this system doesn't allow you to give no stars as Saga's customer service is absolutely shameful and useless. Having spent an hour on the phone and being told there is no Manager in, they admit they work from home. This folks is why they don't answer your calls as they are working on the cheap whilst rinsing the older generation on renewals. STAY AWAY Reviewed on: 14th January 2024

We were on a 3 year fixed rate, when it was due to b...

We were on a 3 year fixed rate, when it was due to be renewed they wanted to put it up by approximately 6 x what we were paying with 18 years no claims and no change of address Reviewed on: 7th January 2024

Appalling customer service!

Been waiting for my car insurance renewal documentation ( on 3 year fixed). Have been chasing them and contacted online again today as only 15 days away. Told with underwriters and nothing they can do. Explained going away on holiday and need to get it sorted. Told nothing they can do. Asked to submit a complaint - told manager would contact me within 24 hours by email but he won’t be able to do anything. Worst customer service experienced by any company ever !!!!!! ... Reviewed on: 15th November 2023

Renewal of house insurance.

WHAT A RIP OFF. My 92 year old dads house insurance is up for renewal. He was on a 3 year plan. His insurance has gone up from £240 to £361. I don’t pay anywhere near that for my 5 bed house in Chester. They also think they are doing him a big favour by giving it to him fixed rate for 3 years. Hes never made a claim in his life. They know that most elderly folks will just renew because they can’t be bothered to shop around. I though they were here for the elderly not ripping the... Reviewed on: 11th November 2023

I'm really impressed.

I have 3 cars and I always shop around for insurance. Saga is very competitive and the service is excellent. If they're in the ballpark on price, I'd choose them because the service is so good. Reviewed on: 27th September 2023

best on the market

very affordable, perks included, would never think of going elsewhere :) Reviewed on: 19th September 2023

Why Am I Waiting On The Phone

Used Saga for a number of years with no problems. The price was good and the customer service ok for this day and age. However, my car insurance is coming up for renewal and it’s increased from £450 to £726. What’s worse is that it’s on one of these three year auto renewals and given the price I don’t want an auto renewal without talking to someone. Been trying to get through for the third time, each time it’s been over 25 mins. This time been waiting on the phone for 38 minutes... Reviewed on: 13th September 2023

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