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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I Like dealing with Saga for several reasons.

I Like dealing with Saga for several reasons. Customer service and telephone interaction is the best I have ever had from any company. I would be happy to pay more for that alone. But the good news is the price was top value and I didn't get charged for mid term policy change. Reviewed on: 14th August 2025

Easy and best value I could find.

Easy and best value I could find. Reviewed on: 14th August 2025

Good price and quick service.

Good price and quick service. Did not have to fight over price and good cover. Reviewed on: 14th August 2025

Very good insurance very competitive

Very good insurance very competitive Reviewed on: 14th August 2025

quick help and assistance.

quick help and assistance.gave me the information i required Reviewed on: 14th August 2025

Should have done it years ago.

Upon applying originally all was explained so I understood exactly what I was getting.Easy web site to use if needed & all into arrived promptly.Even renewing is easy. Reviewed on: 14th August 2025

Car Insurance Claim 5*

Recently my car was stolen and had to make a claim. Throughout I was able to contact Saga, mostly by telephone, making the process quick and easy, with a friendly and helpful assistant. The claim was handled with the same professional, helpful service given when taking out the policy, which is very reassuring for me to continue with Saga for my new car. Thankyou all at Customer Services. Reviewed on: 14th August 2025

easy to deal with web site.

easy to deal with web site. Simple to understand the cover offered Reviewed on: 14th August 2025

Easy to contact.

Easy to contact. English speaking staff. Prompt response to emails. Reviewed on: 14th August 2025

Value for money

Saga has been very good to me with keeping me informed with everything Reviewed on: 14th August 2025

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