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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy completion.

Easy completion. Excellent price for good cover Reviewed on: 14th August 2025

I have been with Saga Car insurance for some years,...

I have been with Saga Car insurance for some years, and have always found them to be a good and competitive company. Allowing me to set my annual payments for three years has been a positive experience. Reviewed on: 14th August 2025

Although Saga are not the most competitive price wis...

Although Saga are not the most competitive price wise, I have confidence in them if I ever had to make a claim. Reviewed on: 14th August 2025

Car insurance

Wonderful gentleman really helped me sort out my car insurance, very patient and helpul Reviewed on: 14th August 2025

Made easy

Easy to contact and speak to someone Reviewed on: 14th August 2025

Price held for 3 years

Good price quoted 3 years ago and price held for 3 years so I know exactly what I was paying this year. Reminder was also sent via email a month before to remind my renewal was coming up. Reviewed on: 14th August 2025

Renewing was pretty easy.

Renewing was pretty easy. It was an excellent value insurance package compared with alternative quotes and results of online searches. I was happy to renew- and happy that I haven’t had to use it yet! Reviewed on: 14th August 2025

.great company, great customer service

.can't fault the staff at all. I've been with Saga for a long time after being recommended by my dad and I wouldn't want to leave Reviewed on: 14th August 2025

Efficient telephone service.

Efficient telephone service. Easy to understand. Reviewed on: 14th August 2025

Stolen car

Car was stolen few years ago Service excellent got my insurance money within a couple of weeks Reviewed on: 14th August 2025

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