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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

It’s good to be able to speak to a person who can an...

It’s good to be able to speak to a person who can answer queries Reviewed on: 14th August 2025

One of the best out there for Car insurance.

We have been with Saga in the past and have come back to them because they are competitive and very easy to deal with. Reviewed on: 14th August 2025

Just very easy to use and excellent value fortunate...

Just very easy to use and excellent value fortunately not had to use customer services so hard to comment on that side Reviewed on: 14th August 2025

Choice of policy.

Choice of policy. I have 3 year fixed Reviewed on: 14th August 2025

Easy completion.

Easy completion. Excellent price for good cover Reviewed on: 14th August 2025

I have been with Saga Car insurance for some years,...

I have been with Saga Car insurance for some years, and have always found them to be a good and competitive company. Allowing me to set my annual payments for three years has been a positive experience. Reviewed on: 14th August 2025

Although Saga are not the most competitive price wis...

Although Saga are not the most competitive price wise, I have confidence in them if I ever had to make a claim. Reviewed on: 14th August 2025

Car insurance

Wonderful gentleman really helped me sort out my car insurance, very patient and helpul Reviewed on: 14th August 2025

Made easy

Easy to contact and speak to someone Reviewed on: 14th August 2025

Price held for 3 years

Good price quoted 3 years ago and price held for 3 years so I know exactly what I was paying this year. Reminder was also sent via email a month before to remind my renewal was coming up. Reviewed on: 14th August 2025

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