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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Renewal premium

Notified by post regarding renewal price of car insurance . Thought it was higher than expected but after spending some considerable time on comparison websites I discovered that after selecting various add-ons that I have the premium was after all a fair price . Reviewed on: 14th August 2025

Have been with Saga for years and have not had any i...

Have been with Saga for years and have not had any issues but in saying that I have never had to make a claim Reviewed on: 14th August 2025

New customer really satisfied with the service and c...

New customer really satisfied with the service and customer service friendly and helpful customer service and good value for my car insurance Reviewed on: 14th August 2025

My motor insurance was the cheapest i could find

My motor insurance was the cheapest i could find Reviewed on: 14th August 2025

Excellent service.

Excellent service. I don't like doing things on line as always like to speak to someone. We have been with Saga for many years Reviewed on: 14th August 2025

Being with Saga Car Insurance saves headaches.ears..

I've been with Saga Car Insurance for several years now, and have always found them to be reliable, friendly and understanding. They automatically renew each year but give you plenty of warning if you need to alter something. Reviewed on: 14th August 2025

Easy to use website

Was sent a renewal quote and it was just as cheap as last one, unlike many other insurance provides out there Reviewed on: 14th August 2025

No issues.

No issues. Not too expensive and easy to arrange Reviewed on: 14th August 2025

The 3 year fixed price policy gave me peace of mind...

The 3 year fixed price policy gave me peace of mind for a very competitive price. Reviewed on: 14th August 2025

Anytime I need to know something I phone them and al...

Anytime I need to know something I phone them and always satisfied with there answer and very pleasant customer service I find my car insurance is great value for money with great cover Reviewed on: 14th August 2025

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