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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

After my small rta i well informed of aspects and ke...

After my small rta i well informed of aspects and kept up to date as thing progressed , very helpfull staff All comunication was clear and well explained Reviewed on: 14th August 2025

Exceptional service

Great value the service is excellent a very happy customer Reviewed on: 14th August 2025

Everything made so easy thank you

Everything made so easy thank you Reviewed on: 14th August 2025

Saga provided a policy cost which half of my previou...

Saga provided a policy cost which half of my previous insurer Reviewed on: 14th August 2025

Best price nice company to deal with

Best price nice company to deal with Reviewed on: 14th August 2025

Saga are always really helpful and courteous

Saga are always really helpful and courteous Reviewed on: 14th August 2025

Able to talk to a customer service agent quickly and...

Able to talk to a customer service agent quickly and negotiate a better price for my car inusrance Reviewed on: 14th August 2025

Customer experience

Staff are always very helpful ,have time for your questions and explaining every thing clearly this makes you feel a valued customer Reviewed on: 14th August 2025

Car Insurance

The insurance cover is at a high level and the renewal premium is kept within expectation. Reviewed on: 14th August 2025

Transfered my late wifes no claims over to me to use...

Transfered my late wifes no claims over to me to use which was unexpected. Reviewed on: 14th August 2025

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