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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very competitive and extremely fair

Think its fantastic that Saga are brilliant and fixing my cat insurance for 3 years, there not necessarily the cheapest but very competitive and able to fix for 3 years ,excellent scheme Reviewed on: 14th August 2025

Saga provides great service and choices of insurance...

Saga provides great service and choices of insurance, so great experience Reviewed on: 14th August 2025

Excellent company for insurance

Very good premium prices and all round quality service . Reviewed on: 14th August 2025

Always reliable and responsive.

Always reliable and responsive.. Reviewed on: 14th August 2025

Best customer service and best prices.

Best customer service and best prices. Easy to contact what’s more to say. Reviewed on: 14th August 2025

I’m happy with Saga

Saga have helpful and friendly staff and prices are comparable. Reviewed on: 14th August 2025

Only had to claim once Very promptly handled.

Only had to claim once Very promptly handled. Reviewed on: 14th August 2025

Saga has given me an excellent service

Been with saga for nearly 5 years now and they have provided me with the best cover year in year out with the cheapest price as well, the fixed price offer for 3 yyears has been brilliant as i know that i dont have to worry about searching for other options Reviewed on: 14th August 2025

Premiums competitive. great service

Premiums competitive. Easy to contact and speak to. Prompt response to a call out and updating me as to when help would arrive. S”continuing the professional and supportive service we received when our car was written off many years ago. Reviewed on: 14th August 2025

Nice to speak to a human being and make it a pleasan...

Nice to speak to a human being and make it a pleasant experience. Reviewed on: 14th August 2025

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