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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Simple and easy to use.

Simple process and easy to use, very happy with the service. Reviewed on: 13th August 2025

always a 1st class service from Saga

always a 1st class service from Saga Reviewed on: 13th August 2025

Reminder to renew insurance before cover stops, give...

Reminder to renew insurance before cover stops, gives you time to compare with other companies. Lots of different options so that your quote is accurate for you. I like paying once, and sum was taken from the bank at the correct date. Reviewed on: 13th August 2025

Saga Insurance a pleasure for the over 50s!

Saga car insurance always provide me with a revised quote when my insurance is due. I always check other sites to ensure I’m getting good value for money. If I find a better quote they are open to discussion and/or will match it. Reviewed on: 13th August 2025

I have always been treated very fairly and the phone...

I have always been treated very fairly and the phone people are very helpful Reviewed on: 13th August 2025

Good value and easy to insure with the option to fix...

Good value and easy to insure with the option to fix the price for 3 years Reviewed on: 13th August 2025

Choose Saga. Easy and straightforward

Easy and straightforward. Good customer service Reviewed on: 13th August 2025

Always helpful, understanding and professional team,...

Always helpful, understanding and professional team, who provide the best customer service that we've encountered. Reviewed on: 13th August 2025

Great team behind this insurer, particularly helpful

Great team behind this insurer, particularly helpful to elderly drivers Reviewed on: 13th August 2025

Online service.

Good online service. Easy to use website for quotes and once insurance is live. Reviewed on: 13th August 2025

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