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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Well looked after

Helped to improve on the cover I expected Reviewed on: 3rd October 2021

Always friendly and efficient

Never let me down and good value Reviewed on: 3rd October 2021

easy to contact

changes to new registrations made easy Reviewed on: 3rd October 2021

Highly confident

Professional and Fair for all my insurance needs. Clear advice always giving me the confidence to continue with the benefits that fully cover all of my needs ❤️ Reviewed on: 3rd October 2021

Comprehensive product

3 year fixed price car insurance really great value. Comprehensive cover is exactly that. Easy to take out the policy. Hassle free! Reviewed on: 3rd October 2021

Cost saving

Friendly, helpful call handler. A personal circumstance of mine had changed since taking out my policy. I contacted Saga, they reviewed my details and immediately offered a reduction on the original cost by offering a refund of over £70 Reviewed on: 3rd October 2021

best insurance company

always easy to speak to someone, not a machine! Reviewed on: 3rd October 2021

I feel safe insured with saga

I have my house and car with Saga, and find the staff very helpful Reviewed on: 3rd October 2021

COMPLETE PEACE OF MIND

At a very stressful time for us SAGA sorted out the situation completely hassle free. Very grateful to SAGA Reviewed on: 3rd October 2021

Car accident

Saga were great they sorted everything l didn’t have to worry about a thing. Reviewed on: 3rd October 2021

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