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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

95% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good cover. Reasonable price

Easy to contact them and staff both knowledgeable and helpful. Documentation is comprehensive but not complicated Reviewed on: 2nd October 2021

Good value

In a changing market Saga came up with a sensible price that met my needs Reviewed on: 2nd October 2021

Excellent Value For Money

I compared several insurance companies to find the policy which best suited me. Whilst many companies had policies related to to specific groups (pensioners, low mileage, good no claims records) Saga seemed to have the best policy specifically for me, Their website was excellent and informative and easy to use and the overall service provided was very good Reviewed on: 2nd October 2021

Always friendly and professional; easy to work with

see above; I have nothing else to add;just keep it up. Reviewed on: 2nd October 2021

Fast friendly and good quotes

Lots of help when needed and staff friendly and helpful Reviewed on: 2nd October 2021

Easy and Friendly

Customer service is so easy to use, just right for us older members of society. Reviewed on: 2nd October 2021

Courteous and helpful team, excellent insurance coverage, fairly priced

Having been insured with Saga for many years, I have always received excellent service; and on the occasion of having to take a claim, my case was dealt with efficiently; there is absolutely no reason for me wishing to change my insurer. Reviewed on: 2nd October 2021

Feel Secure

When you have car insurance with Saga, you know that you can drive the car and feel secure that the insurance you have is a good one. Reviewed on: 2nd October 2021

Excellent value, price fixed over 3 years

Cost is fixed, renewal is simple, never needed to claim so can not comment on that aspect. Reviewed on: 2nd October 2021

general standard

very obliging staff who understand the realities of the older person insuring car using very little mileage but need it for shopping and local driving Reviewed on: 2nd October 2021

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