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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Glad that we chose Saga

We have faith in our choice of choosing Saga for our Car insurance . Reviewed on: 2nd October 2021

SAGA Car Insurance

Saga an easy company to transact with and set up insurance and they offer stable payment terms over three years. highly competitive and value for money on cover provided. Reviewed on: 2nd October 2021

Good cover. Reasonable price

Easy to contact them and staff both knowledgeable and helpful. Documentation is comprehensive but not complicated Reviewed on: 2nd October 2021

Good value

In a changing market Saga came up with a sensible price that met my needs Reviewed on: 2nd October 2021

Excellent Value For Money

I compared several insurance companies to find the policy which best suited me. Whilst many companies had policies related to to specific groups (pensioners, low mileage, good no claims records) Saga seemed to have the best policy specifically for me, Their website was excellent and informative and easy to use and the overall service provided was very good Reviewed on: 2nd October 2021

Always friendly and professional; easy to work with

see above; I have nothing else to add;just keep it up. Reviewed on: 2nd October 2021

Fast friendly and good quotes

Lots of help when needed and staff friendly and helpful Reviewed on: 2nd October 2021

Easy and Friendly

Customer service is so easy to use, just right for us older members of society. Reviewed on: 2nd October 2021

Courteous and helpful team, excellent insurance coverage, fairly priced

Having been insured with Saga for many years, I have always received excellent service; and on the occasion of having to take a claim, my case was dealt with efficiently; there is absolutely no reason for me wishing to change my insurer. Reviewed on: 2nd October 2021

Feel Secure

When you have car insurance with Saga, you know that you can drive the car and feel secure that the insurance you have is a good one. Reviewed on: 2nd October 2021

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