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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great service

This is the only company I’ve used that has had very small yearly increases, in a few cases only by pence. Reviewed on: 1st October 2021

Saga spells security.

Courteous, helpful staff. Prompt help when required. Reviewed on: 1st October 2021

Great value

Ipaid up front for 3 years with no policy increase, very happy with offer. Reviewed on: 1st October 2021

Helpful and efficient.

Operator was helpful when contacted and understood my needs. Within a few days I received in the mail a copy of my documents all brought up to date. Reviewed on: 1st October 2021

Always efficient but caring & helpful to your individual needs

Sage is always exclusively for me when I contact them they go out of their way to make sure you are totally satisfied with the service you are buying Reviewed on: 1st October 2021

Great Experience

A quick and efficient experience when arranging my car Cover Reviewed on: 1st October 2021

Easy to discuss requirements

Great to know premium stays the same for 3 years. Reviewed on: 1st October 2021

Very good service and value for money

I've been driving for 55 years and have never made a motor insurance claim but I've been very pleased with the 'phone and e-mail services and prices. Reviewed on: 1st October 2021

Very competitive products. All I needed in one place

Friendly and knowledgeable agents . Very responsive service. Reviewed on: 1st October 2021

Good customer service

Website very easy to navigate and the phone calls get answered very quickly Reviewed on: 1st October 2021

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