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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent company

Excellent company with excellent service. No hassle never had any problems with service. Reviewed on: 1st October 2021

Excellent customer service and very prompt respones

I accidentally badly damaged the bodywork on my car. The help, advice and speedy support was excellent. I was rather shaken and the claims advisor couldn't have been any more patient and kind Reviewed on: 1st October 2021

Unique yet essential product choices

Saga is the only insurer that fully addresses the needs of motorists that make regular and extended excursions to Europe in their cars. Without Saga it would be impossible to live the lifestyle we hoped for in retirement since no other insurer covers extended trips ( more than 30 days ) within an annual policy Reviewed on: 1st October 2021

Value car insurance and friendly to deal with

I was very impressed when I changed my car the lady was very helpful and polite and helpful Reviewed on: 1st October 2021

Great service and very good price

I find the prices for car and home insurance very good and easy to purchase online and simple policies that are easy to understand Reviewed on: 1st October 2021

Excellent cover

I chose Saga car insurance because of the excellent cover and extra benefits that they provide, at a comparable market price. Reviewed on: 1st October 2021

Car and home insurance

I have had car insurance with Saga for many years and now have my house and contents insured to. It is a simple process and the best part is there is someone to speak directly to rather than going through various options on the telephone which all makes for good customer service Reviewed on: 1st October 2021

Good price offers

Have renewed my car insurance with Saga for the second time as their price offer was even better than the previous renewal Reviewed on: 1st October 2021

Saga car insurance 3 year policy

A three year rolling policy makes sense and is convenient with the option to cancel without penalty is reassuring. Reviewed on: 1st October 2021

Excellent product

Straightforward, helpful, reasonably priced offering Reviewed on: 1st October 2021

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