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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Always kept informed of updates

Always kept updated of changes etc ,very competitive prices ,and understands peoples needs Reviewed on: 1st October 2021

Very competitive quote

Actually my insurance is for a Motorhome which is not on the list. However I felt that the quote for the insurance was very competitive and accepted the quote and will recommend it to fellow motorhome owners. Reviewed on: 1st October 2021

Car Insurance

SAGA treats older customers with respect and takes time to understand their particular needs Reviewed on: 1st October 2021

Excellent support.

I had a motor accident which was not my fault. The other driver and passenger misrepresented the facts but Saga and their solicitors supported me up to and during a County Court hearing when the judge ruled in my favour. The amounts involved were not large and I believe many insurers would have pressurised me into accepting a proportion of fault. Saga did not do this and the service received was excellent. Reviewed on: 1st October 2021

excellent service with good call centre

I was recently involved in a road accident leading to destruction of wing mirror. Claim handled swiftly by LV and repairs carried out by GMS who collected and returned my car and provided courtesy car. Repair was very good an car was cleaned and serviced to a very high standard Reviewed on: 1st October 2021

Always clear and helpful

I always feel secure and confident when speaking to Saga representatives on the telephone. I have significant hearing loss and appreciate their patience, clear explanations and kind, helpful manner. Reviewed on: 1st October 2021

Saga car insurance

Quick and easy to insure car online. Three year fixed price so you know exactly what you are going to pay without filling forms in. Reviewed on: 1st October 2021

Easy

Friendly staff and ease of access Reviewed on: 1st October 2021

Excellent Service

Always been helpful and pleasant and do what they say they will do Reviewed on: 1st October 2021

Best value for money

Saga gave me the most competitive price and then fixed it for three years, so no need to trawl the market every year. Very happy. Reviewed on: 1st October 2021

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