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Saga: Car insurance reviews

4.83
Based on 9,560 reviews, last reviewed 24th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

value

4
took out 3 year insurance policy and now on final year but has been good value for money. Reviewed on: 30th September 2021

Excellent service bases in uk

5
Very helpful friendly service, I use house, car & breakdown.Company based in England. Can’t recommend them enough. Reviewed on: 30th September 2021

Such a professional company

5
When I first asked for a Saga Car Insurance quote I was worried how much I would have to pay having had three accidents in two years (two of which were not my fault). I needn't have been because Saga quoted a fair price and the moment I took the policy out I have never looked back. Thank you. Reviewed on: 30th September 2021

Competative, trustworthy.

5
Its no good having cheap premiums if they dont pay out. Confident they will help and be fair and give value for money. Reviewed on: 30th September 2021

Best team ever

5
Willing to talk and listen to our concerns Reviewed on: 30th September 2021

i am a little ???? on the mature side so short and sweet suits me.

5
have not had to use my insurance but been reassured that it is there should it be required Reviewed on: 30th September 2021

vote for SAGA

5
Great company and good service from very pleasant personnel. Reviewed on: 30th September 2021

Excellent customer service

5
Friendly helpfull staff who have always been able to answer any questions I may have Reviewed on: 30th September 2021

fantastic

5
the service I received after the sudden death of my boyfriend and still continue is amazing. thank you so much to all the staff at saga. Reviewed on: 30th September 2021

Top of the pile

4
Worry Free Stress Free Motoring you can always rely on their professional approach to any eventuality. Reviewed on: 30th September 2021

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