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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Such a professional company

When I first asked for a Saga Car Insurance quote I was worried how much I would have to pay having had three accidents in two years (two of which were not my fault). I needn't have been because Saga quoted a fair price and the moment I took the policy out I have never looked back. Thank you. Reviewed on: 30th September 2021

Competative, trustworthy.

Its no good having cheap premiums if they dont pay out. Confident they will help and be fair and give value for money. Reviewed on: 30th September 2021

Best team ever

Willing to talk and listen to our concerns Reviewed on: 30th September 2021

i am a little ???? on the mature side so short and sweet suits me.

have not had to use my insurance but been reassured that it is there should it be required Reviewed on: 30th September 2021

vote for SAGA

Great company and good service from very pleasant personnel. Reviewed on: 30th September 2021

Excellent customer service

Friendly helpfull staff who have always been able to answer any questions I may have Reviewed on: 30th September 2021

fantastic

the service I received after the sudden death of my boyfriend and still continue is amazing. thank you so much to all the staff at saga. Reviewed on: 30th September 2021

Top of the pile

Worry Free Stress Free Motoring you can always rely on their professional approach to any eventuality. Reviewed on: 30th September 2021

Excellent Customer Service

I have had my car insurance and breakdoen cover with Saga for some years now and, although I still check the comparison sites every year, I have never found a better deal. Reviewed on: 30th September 2021

satisfied with all aspect price etc

easy to arrange either by phone or on line Reviewed on: 30th September 2021

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