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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Ssga

Great insurance company would recommend it to anyone Reviewed on: 30th September 2021

Exceptional

Quick, no-flannel business. I was given additional cover that no other company offered Reviewed on: 30th September 2021

Helpful and knowledgeable

Always at the end of the phone which these days is scarce …helpful staff, nicely spoken soft and caring. Reviewed on: 30th September 2021

Excellent service.

Being able to fix a price for 3 years with no hassle was what counted for us, It was so easy with Saga and also excellent value for the cost with a high level of benefits included. Reviewed on: 30th September 2021

reliable and trustworthy

As per the title of the review. not much more than that to say - what more do you want from insurance? (oh, and reasonably priced). Reviewed on: 30th September 2021

Straightforward insurance

Saga have repeatedly come back with the best overall deals, with car insurance, when using comparison sites. Their communications always keep me updated with the latest information and their website is easy and straightforward to navigate. I've no reason to go elsewhere. Reviewed on: 30th September 2021

Best for car insurance

In the last 5 years have never found a cheaper car insurance. Would also recommend Saga for their customer service Reviewed on: 30th September 2021

Good Honest cover.

I used to shop around annually as most companies hit you with a massive price hike but Saga offer me peace of mind at a fair price. Never claimed but im sure if I did it would be handled professionally. Staff always polite on renewal or if there is a query 100% happy. Reviewed on: 30th September 2021

Good service. Good value. That counts for just about everything.

Very helpful, English-speaking support team, clear and knowledgeable responses; very patient with multiple questions. Left me feeling as if they’d made an effort. First-class policy. Reviewed on: 30th September 2021

Have been with this company for the last four years and the price has not go up it always stays the same

Very good and save me money and didn't charge me when i changed vehicles Reviewed on: 30th September 2021

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