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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent, very polite staff, good listeners and very willing to help all the time.

I love Saga and will find it difficult to go elsewhere. Reviewed on: 29th September 2021

Excellent car cover

Professional helpful company providing great service at a competitive price Reviewed on: 29th September 2021

comprehensive,reasonable and fair

looking to change,looking at a number of companies,all looked good however saga were clear on what they offered and after 12 months have not increased prices.B RAVO Reviewed on: 29th September 2021

Great product

Out of those insurance companies I tried Saga offered the best results and at a 3 year fixed price. I couldn’t be more pleased. Reviewed on: 29th September 2021

Great value and professional

Very easy to contact. Knowledgeable staff. Really good value. Personal service. Reviewed on: 29th September 2021

Good value

Sound product, excellent value for money, valuing customers with great initiatives on product ideas. Reviewed on: 29th September 2021

Very Happy Customer

You can always speak to an advisor and whin I did have an accident they were so helpful. They are very knowledgeable about the products they sell. Reviewed on: 29th September 2021

You Never Know How Good An Insurance Company is Until You Have A Claim

Excellent customer service and always easy to contact, without long waits on the phone. The only real test of an insurance company is if you have to make a claim and when I was unfortunate enough to have an accident I can only say that the service was exceptional with the whole matter being settled extremely promptly and fairly Reviewed on: 29th September 2021

Excellent service

Saga is so easy to deal with on the phone. Very pleasant staff. Reviewed on: 29th September 2021

Provided service promised.

Very helpful,made whole process easy,could not have more. Reviewed on: 29th September 2021

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