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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy to speak to someone and get a deal

Doesn’t take long to get to actually speak to a person. They are willing to do everything they can to help you get as good a deal as possible We have several policies with Saga and find they reward customer loyalty Reviewed on: 29th September 2021

Simply the Best

Excellent price/cover and customer service Reviewed on: 29th September 2021

So easy to work with and so reliable

Renewing my insurance or having to make a claim, Saga just make everything so clear and simple. Never had an issue and that is why I will continue to insure with Saga. Reviewed on: 29th September 2021

Excellent service and friendly staff

From start to finish explained every aspect of the policy. Reviewed on: 29th September 2021

In it to win it

I am only doing this in the hope of winning Reviewed on: 29th September 2021

Competitive prices

i have been with Saga for many years for both car and home insurance and have been impressed with the level of cover and the prices quoted. Reviewed on: 29th September 2021

Absolutely brilliant, they are so helpful with every query, highly recommended

I’m so pleased I have also got my house insurance with them too Reviewed on: 29th September 2021

Great comprehensive cover for a fair price

I’ve had saga car insurance for a few years now. The cover comes at a good price and the foreign use allowance is generous. It’s exactly what I need for my Toyota. Reviewed on: 29th September 2021

Tailor made,suits my needs

Saga car insurance offers me the chance to discuss my personal requirements with friendly and helpful staff at a standard I require and to suit my own personal needs required in an insurance policy Reviewed on: 29th September 2021

Straightforward insurance

I was with a competitor for years, I was never made to feel valued as a long standing customer, SAGA until now have been really good Reviewed on: 29th September 2021

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