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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

So easy to work with and so reliable

Renewing my insurance or having to make a claim, Saga just make everything so clear and simple. Never had an issue and that is why I will continue to insure with Saga. Reviewed on: 29th September 2021

Excellent service and friendly staff

From start to finish explained every aspect of the policy. Reviewed on: 29th September 2021

In it to win it

I am only doing this in the hope of winning Reviewed on: 29th September 2021

Competitive prices

i have been with Saga for many years for both car and home insurance and have been impressed with the level of cover and the prices quoted. Reviewed on: 29th September 2021

Absolutely brilliant, they are so helpful with every query, highly recommended

I’m so pleased I have also got my house insurance with them too Reviewed on: 29th September 2021

Great comprehensive cover for a fair price

I’ve had saga car insurance for a few years now. The cover comes at a good price and the foreign use allowance is generous. It’s exactly what I need for my Toyota. Reviewed on: 29th September 2021

Tailor made,suits my needs

Saga car insurance offers me the chance to discuss my personal requirements with friendly and helpful staff at a standard I require and to suit my own personal needs required in an insurance policy Reviewed on: 29th September 2021

Straightforward insurance

I was with a competitor for years, I was never made to feel valued as a long standing customer, SAGA until now have been really good Reviewed on: 29th September 2021

Outstanding service

Outstanding service and knowledgeable staff who could answer all of my questions. Reviewed on: 29th September 2021

Great Value and Cover for us Oldies

Excellent Value for money no problems all so easy. Reviewed on: 29th September 2021

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