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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Reliable and honest

They do just what they say they will and at a competitive price. Reviewed on: 29th September 2021

Best insurance

The most professional and accommodating insurance provider I have ever used. Reviewed on: 29th September 2021

Super cover at the best price.

I always ring and ask for the best car insurance price they can offer. Its then easy to pay over the phone and renew my car insurance. I have been with Saga now for years and am very happy with them. Reviewed on: 29th September 2021

Excellent service

Great customer support, friendly and fast in dealing with all the issues and I will recommend to anyone over 50 Reviewed on: 29th September 2021

Price Fix

I was pleased that my insurance will not increase for three years Reviewed on: 29th September 2021

Great value

Great value fixed 3year deal for car and same 3 year house insurance deal. Reviewed on: 29th September 2021

suzies review 123

Saga have been very knowledgeable although call times are long Reviewed on: 29th September 2021

Above and beyond

Excellent customer service answer calls quickly clearly and politely Policy prices are fair and the documents are easy to understand All these attributes together put Saga above and beyond the rest. Reviewed on: 29th September 2021

Top drawer

Excellent customer service and great prices compared to so many others out there. What's not to like about that combination? Reviewed on: 29th September 2021

Top quality insurance

Use Saga as it meets all my needs Reviewed on: 29th September 2021

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