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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Outstanding service

Outstanding service and knowledgeable staff who could answer all of my questions. Reviewed on: 29th September 2021

Great Value and Cover for us Oldies

Excellent Value for money no problems all so easy. Reviewed on: 29th September 2021

Reliable and honest

They do just what they say they will and at a competitive price. Reviewed on: 29th September 2021

Best insurance

The most professional and accommodating insurance provider I have ever used. Reviewed on: 29th September 2021

Super cover at the best price.

I always ring and ask for the best car insurance price they can offer. Its then easy to pay over the phone and renew my car insurance. I have been with Saga now for years and am very happy with them. Reviewed on: 29th September 2021

Excellent service

Great customer support, friendly and fast in dealing with all the issues and I will recommend to anyone over 50 Reviewed on: 29th September 2021

Price Fix

I was pleased that my insurance will not increase for three years Reviewed on: 29th September 2021

Great value

Great value fixed 3year deal for car and same 3 year house insurance deal. Reviewed on: 29th September 2021

suzies review 123

Saga have been very knowledgeable although call times are long Reviewed on: 29th September 2021

Above and beyond

Excellent customer service answer calls quickly clearly and politely Policy prices are fair and the documents are easy to understand All these attributes together put Saga above and beyond the rest. Reviewed on: 29th September 2021

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