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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Brilliant company for car insurance.

I’ve been with Saga a number of years now and they are an excellent company with perfect customer services. Reviewed on: 29th September 2021

Confidence

So easy to arrange, helpful staff, renew year after year Reviewed on: 29th September 2021

Excellent and personal service

We inzure two cars with Saga and are delighted with the excellent service we recieve. They excelled in settling a complex claim several years ago. Price in excellent and staff very well trained! Reviewed on: 29th September 2021

Trustworthy, efficient and honest company

I have my car insurance with Saga and think that they are a super company, who do what they say they do. I use Saga when I need holiday insurance too and would move my home insurance to them, if I had not had my home insurance with another company for many years and have a good relationship with them. Reviewed on: 29th September 2021

Always friendly and knowledgeable.

Changed from car insurance to motorhome insurance. Easily done with friendly knowledgeable people. Reviewed on: 29th September 2021

Fast friendly and extremely reasonable price.

I have used many different car insurance companies, Saga have excellent customer services and super helpful in every way. Also incredible value for money. Reviewed on: 29th September 2021

Quite pricey but good period of cover for continental driving.I have a

I have a property in France so I need to be covered for a decent period of time when driving abroad without restrictions or extra payments. Recently had a replacement windscreen without issue. Reviewed on: 29th September 2021

Electric vehicles

Instead of penalising us for buying a fully electric vehicle, Saga awarded us for doing so. Other insurers haven't amended their thinking to be so progressive and are still only thinking laterally. Reviewed on: 29th September 2021

Best price car insurance

Fantastic deal for car insurance, friendly customer service, helped with change over from old company would recommend to anyone. Reviewed on: 29th September 2021

Easy to contact

I like that I can get through on the phone without too long a wait. I get to speak to someone quickly and they can explain any issues and answer my questions. Very happy with the service provided by Saga. Friendly but at the same time professional Reviewed on: 29th September 2021

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