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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent value

First signed up for car insurance last year. Easy to communicate using online or telephone communications. Have also now signed up to house insurance. Both products are excellent value and the cover clear and easy to understand. Reviewed on: 29th September 2021

Exceptional contact

Without doubt Saga has been so easy to deal with . Not only that they continue to keep me up dated with everything . A.N.L.GRAY Reviewed on: 29th September 2021

Great to deal with, email document very efficient.

Always helpful good to deal with on the phone makes life simpler. Reviewed on: 29th September 2021

Simply the best

Everything just perfect polite helpful nothing too much trouble Reviewed on: 29th September 2021

cheap straight forward insurance

I got a good price for my car insurance and fixed the price for three years what more could I ask for. Reviewed on: 29th September 2021

Car Insurance 3 year price guarantee

Quality Car Insurance fixed for 3 years what's not to like. Reviewed on: 29th September 2021

A great company

I have enjoyed many SAGA products over the years and always find the company to be efficient, caring and good value for money. I have recommended the insurance to several of my friends who also share my experience. Reviewed on: 29th September 2021

Car insurance

Very easy to renew insurance and friendly service Reviewed on: 29th September 2021

Best service ever

Always there to help and can sort out my queries in one phone call. Reviewed on: 29th September 2021

No complications

I have received simple but great service.I do not want complications Reviewed on: 29th September 2021

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