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Saga: Car Insurance reviews

4.74
Based on 5,325 reviews, last reviewed 23rd Oct 2024
75% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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0%
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2%

Latest highest rating:

5

good renewal price. dont rip you off good renewal price. dont rip you off Reviewed on: 7th September 2024
Michael Q's avatar
Michael Q

Latest lowest rating:

1

I wouldn't know where to start. I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from Saga ... Read more Reviewed on: 23rd October 2024
Michelle D's avatar
Michelle D

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car Insurance reviews (5325)

RIP-OFF INSURANCE COMPANY

1
Whatever you do think twice about this insurance company. My Mum and Dad's car insurance is renewed every year. They signed up with Saga as the deal looked very good, but they realised that they could get a better deal with Dial Direct - £200 cheaper. Initially the policy was in my Mum's name, normally it is my Dad, but because she drives the car more, she decided to have it in her name, but was then told that because it had been in his name for a few years with her as an additional driver, her no claims bonus had expired, so it would have to be in his name to claim that, so it was switched over to his, but four years ago he got a speeding ticket and three points on his licence, which after three years can be taken off, and not affect your insurance - but they said that because it wasn't five years ago, it would cost an extra £200.00. So the policy was then cancelled and altogether they were charged approx £60.00 even though they decided not to take out the policy and cancelled it within the 14 day cooling off period. Think twice before using this company, they are a total rip off. Reviewed on: 8th August 2020

Great Value

5
Best and most economical cover around. Reviewed on: 4th August 2020

Fixed price

5
I am really happy with my saga car insurance as it not only has a great cover level, the price was fixed for 3 years. Reviewed on: 1st August 2020

Great Value

5
Being O.A.P it was the best value for our car and covered breakdown too Reviewed on: 31st July 2020

In safe hands

5
Saga car insurance is competitively priced, easy to understand with no hidden extras. They are happy to provide paper copies if required. Extra bonus is being able to join the saga on line club Reviewed on: 31st July 2020

Excellent service

5
We have used Saga for insurance for many years now. When we were burgled they were most helpful, and again when we had a leak in the bathroom to the office below, got a plumber in and sorted. Reviewed on: 31st July 2020

Fantastic service and a great product

5
Very friendly staff, ensuring I have all the details I needed. Very happy with the whole Saga experience and will certainly recommend them with confidence. Reviewed on: 29th July 2020

Excellent service

5
Staff knowledge outstanding & willingness to help unsurpassed Reviewed on: 29th July 2020

Superb

5
Amazing product, staff always do their upmost to support the customer and saga have been brilliant during these difficult times Reviewed on: 29th July 2020

Behaving like a back street tin-pot insurer

1
I'm sure many people have had a similar experience. Car accident, not my fault, car needs repairing. Should be straightforward yes? Especially with a top drawer company like Saga with a 5 star rating? Don't you believe it. Incomplete repairs, quibbling over rectification of incomplete repairs, multiple phone calls to people trained in the art of obfuscation and sloping shoulders. I've been with Saga for years, never had a claim and now I'm being treated like the dirt on their shoes. An absolutely appalling company - all shiny at the front but awol when it comes to fulfilling their obligations. Reviewed on: 19th March 2020

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