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Saga: Car Insurance reviews

Name: Car Insurance
Rating: 4.84 (5327 reviews)

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4.76

Based on 5,327 reviews, last reviewed 6th Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

good renewal price. dont rip you off good renewal price. dont rip you off Reviewed on: 7th September 2024

Latest lowest rating:

1

Will never use SAGA again Had an "incident" where a driver ran a red light, cutting across me, and I slammed into her at about 40mph. My VW Polo worked brilliantly - crumple zo... Read more Reviewed on: 6th March 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car Insurance reviews (5327)

Very poor service

I still have an ongoing claim from nearly 2 years ago. After being shunted from behind, I ended up stranded at a motorway service station, on my own, spending nearly 6 hours on the phone trying to get something sorted. I kept getting passed from one department to another and each person told me something different. I didn't think it could get any worse, but it did. The whole claim has been an absolute shambles and still isn't sorted out. Never again. Reviewed on: 31st August 2017

SIMPLE CLICK

I was with Privilege Car insurance for many years and felt very loyal to a extend never question their renewal premium ! My wife every year reminded me to shop around and I did for my last renewal. Reviewed 5 websites and Saga came across user friendly !!! Reviewed on: 15th August 2017

Quotes

They always listen to our other quotes and match them. Reviewed on: 3rd August 2017

cheap quote.

Easy to deal with. They offered unlimited time in mainland europe so don't need to worry about going over 30 days Reviewed on: 2nd August 2017

watch out £50 fee to end early

changed my car, saga wanted to double my insurance. In order to cancel the policy I got charged a £50 admin fee. (yes, it was in the print, but I consider that excessive and won't use them again). It was still cheaper to pay the fee and take out insurance with another company Reviewed on: 18th July 2017

Car accident

I recently had a car accident, I was turning right when a young driver overtook me and crashed into my car. I am now informed that I am 30% to blame. Apparently as you are turning right, as well and noticing oncoming traffic and the road you are turning into, you need to be looking into your rear view mirror. As a driver of almost 50 years experience and with no previous claims, i know that this is impossible to do. I have only been blessed with one pair of eyes. However, my insurance company knows better. So, if you are reading this, beware, when actually in the process of turning right you need to be looking in three different directions at once. Also, the other driver immediately admitted liability both to me and to my insurance company. Doesn't matter. I am still 30% at fault. Reviewed on: 15th July 2017

They won't let go

Initial quote was low, but the renewal was way high, when challenged the reposted was well price isn't everything." Really?" Reviewed on: 4th July 2017

Dont fit a safety device

I have had quote from SAGA in the past and they have always been reasonable but not the cheapest. I recently had rear parking sensors fitted and they quoted £500 more because if manufacturers modifications. Make your own mind up. instead of SAGAs £740 I paid £294. Reviewed on: 8th June 2017

Feel ripped off

Took out Saga home insurance at a special rate for first year - just got my letter to renew - couldn't believe it - gone up from £22.23 to £68.36!! More than tripled. Went on to a price comparison site and put in details of my cover and lo and behold Saga quoted £34.30 - what a rip off, when I rang Saga to complain I was told there was a £20.00 arrangement fee. They were very unhelpful and spoke to me as if I was stupid. Needless to say I got a better quote and have taken that up and cancelled with Saga. Reviewed on: 11th May 2017

Great price

Always the lowest price for me- well well below £200 for fully comp- protected. Reviewed on: 27th February 2017

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