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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga - The Professional & Caring Team

Whenever I have had to contact Saga by telephone, I always receive a professional and courteous reply. The online site is also excellent, easy to follow and pretty quick. Reviewed on: 29th September 2021

Very pleased

Always pleased with the service Reviewed on: 29th September 2021

Fantastic

Cant fault the ease or helpfulness of the insurance policy great work keep it up Reviewed on: 29th September 2021

Quick to help when needed.

When someone hit my car Saga orgsnised a hire car and a repair company within 2 hours. Quick and efficient with no inconvenience to me....exactly what I need with car insurance. Reviewed on: 29th September 2021

Very satisfied

Polite and efficient staff explained everything very clearly and easy to switch insurers. Reviewed on: 29th September 2021

3 year

I have my car insurance locked for 3 years also my house. Reviewed on: 29th September 2021

The best

Safe and reliable money well spent for peace of mind Reviewed on: 29th September 2021

Good value for money

No one else could match their price for the service offered Reviewed on: 29th September 2021

They are the best

All dealings have been very straIght forward. Polite and everything explained perfectly. Reviewed on: 29th September 2021

Great value car insurance

Have chosen the 3 year policy and am extremely happy with the cost and service Reviewed on: 29th September 2021

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