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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great value - Great service

Booking Insurance on-line or via the phone is simple and time efficient.This Company really knows what the customer wants. In fact I was so pleased with both price and customer service that I changed over to Saga for my house insurance as well. Reviewed on: 29th September 2021

Car insurance

Been with saga car insurance for a number of years, and always found them competitive especially with their 3 years fixed price. Reviewed on: 29th September 2021

Good cover- Good value

Since moving to Saga a few years a go I have been impressed with their customer service and have not felt the need to keep moving from company to company, due to the value for money offered. I particularly like the fixed price deals available. Reviewed on: 29th September 2021

They have always been very helpful

Easy to contact and can speak to a person and not a phone Reviewed on: 29th September 2021

Great company

Great insurance company with good products at fair prices Reviewed on: 29th September 2021

No claims yet

Although I have fortunately have made no claims, saga have been way to contact and deal with. Reviewed on: 29th September 2021

Great car insurance

Excellent level of fully comprehensive cover at a very competitive price Reviewed on: 29th September 2021

Car Insurance

Just would like to say how simple it was to renew our car insurance and your staff were very understanding and polite. Reviewed on: 29th September 2021

best i could find

had no problems at all,they have just what i need,always helpful nothing is too much Reviewed on: 29th September 2021

Excellent service

The pleasure of actually being able to speak to a comprehensible human being within seconds of phoning is rare. It is possible with Saga and, when that human being is helpful and constructive, it adds to the pleasure of dealing with this company. Reviewed on: 29th September 2021

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