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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

3 year fixed price

Not only did Saga give me the best deal, for a little extra, they guaranteed keeping my car insurance at the same rate for three years which gave me peace of mind Reviewed on: 29th September 2021

Very good Customer Service

Recent contact with customer Service really helpful & made a point of sorting out the issue. Reviewed on: 29th September 2021

great service

Professional service, good prices Reviewed on: 29th September 2021

Good value insurance

Getting quote was easy. Very competitive price. Easy to use website. Up to date newsletter Reviewed on: 29th September 2021

First Class Service

Very helpful staff both with Car Insurance and Home and Contents Insurance Reviewed on: 29th September 2021

Keeping the cost down

Really friendly and my insurance will stay the same for three years Brilliant Reviewed on: 29th September 2021

Excellent Company

Very good company, easy to deal with and excellent price. Reviewed on: 29th September 2021

Great value and easy to deal with

A very competitive price and fixed for the next couple of years so that I know exactly what I will be paying and stopping the hassle of having to shop around at renewal time. If I have had to contact them they are always polite and helpful Reviewed on: 29th September 2021

Good customer support top service and understanding with customers needs. Excellent team of staff who always put you at ease when you phone up about any queries I would highly recommend saga to my friends and family without hesitation

I've had top service with Saga and I would highly recommend them to my friends and family Reviewed on: 29th September 2021

full cover for a good price compared to many other top insurers

gave us a good price initially which they honoured at completion Reviewed on: 29th September 2021

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