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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

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4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

63% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very good

Very good & cheap for car insurance for the over 50s plus you can keep the same price for 3 years Reviewed on: 29th September 2021

Great company for the older drivers

Good insurance company they keep me well informed of any changes that need to be made with prior notice at all times. Reviewed on: 29th September 2021

Very good service

Saga insurance has made life easy for me easy and very efficient service Reviewed on: 29th September 2021

Good Value

Good value and service as a repeat customer Reviewed on: 29th September 2021

Professional

During lockdown I found Saga very professional in insuring my new car. I was already a Home Indurance customer. Happy with both products in coverage and price. Reviewed on: 29th September 2021

Had great service even during the Pandemic

Prompt email replies to my enquiries with answers I could understand. Reviewed on: 29th September 2021

Company to be with

I’m with Saga for my car and house insurance if I didn’t think they where any good I would have move companies Reviewed on: 29th September 2021

The best

No problem at all when we changed the car and there is no charge when we changed the registration number to a private plate. Very friendly staff and can’t help you enough. Reviewed on: 29th September 2021

Good service

Easy to set up, good price & easy to contact. Reviewed on: 29th September 2021

Great company

Great service, competitive prices, easy to understand website. Any time I’ve had a query it’s been dealt with promptly and unlike other companies you feel they genuinely want to help you. Reviewed on: 29th September 2021

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