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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

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4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Best ever

Car insurance easy not complicated to do helped all the way to get up , the same for house insurance, brilliant, highly recommended. Reviewed on: 29th September 2021

Excellent service

Excellent service handled by very courteous staff Reviewed on: 29th September 2021

Comprehensive and fair car insurance

Always have peace of mind with full Saga car insurance. Reviewed on: 29th September 2021

Always there when you need them

When I call Saga about my car or house insurance they deal with it in a very professional way and sort the issue or enquiry normally straight away Reviewed on: 29th September 2021

Perfect customer service

Whenever I call they are polite efficient and answer within a matter of seconds. To me that is important. AND nothing is ever to much trouble for them no matter whatever the question Reviewed on: 29th September 2021

Car insurance

Reduced my premium without asking ,which made me very happy . Reviewed on: 29th September 2021

Good price good service

As an elderly driver with an elderly car I found insurance hard to find at a reasonable price, tried Saga and was pleased with the price the good service given and no problems with renewals. Reviewed on: 29th September 2021

1st class cover!

I believe that the policies for our family cars from Saga are one of the best value policies on the market for the mature driver. Everything is covered at a fair price and the staff are very knowledgeable and friendly! Reviewed on: 29th September 2021

Great service when required

Having gone through a larger body of water than I thought it was, the car stopped and would not restart. The result was a blown engine. Saga insurance did not quibble and made the process easy. Reviewed on: 29th September 2021

First class service

Always extremely helpful, polite and considerate Reviewed on: 29th September 2021

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