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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

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4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always straightforward

Never a problem when renewing my insurance and whole process is quick and easy Reviewed on: 29th September 2021

so pleased I changed to SAGA

Changed one car insurance to SAGA a few of years ago, then the second a year later. Last year, one annual renewal went up by only 0.7% the other actually went down by 5.6% so different from the previous companies. Reviewed on: 29th September 2021

Really personal experience

Every time I have dealt with Saga they have been professional and there, focused on the customer Reviewed on: 29th September 2021

great

very good when you need them, just quick phone call and you get a realm person Reviewed on: 29th September 2021

Good price

Easy to buy, helpful staff, good price Reviewed on: 29th September 2021

Insurance

As well as car I have house and pet insurance with Saga and am more than happy with them Reviewed on: 29th September 2021

Fair Price

Good customer service,knowledgeable operatives and a fair price for the product. Reviewed on: 29th September 2021

Great Insurance provider

Although never had a claim very easy to deal with and renew Reviewed on: 29th September 2021

The best

At 70 I have tried all the rest and now am with the best! Reviewed on: 29th September 2021

Friendly and efficient service

Had friendly, efficient help and was given loads of info so I could decide what car insurance was best for me Reviewed on: 29th September 2021

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