Write a review

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

View other Saga products

4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always consistent in customer service

Even during the Covid pandemic the customer service has been consistently good no problem with online or telephone communication & love the 3yr fixed deal Reviewed on: 29th September 2021

Quick helpful resolutions

Any time I have needed them , they make everything very easy to resolve at a time of great stress. Reviewed on: 29th September 2021

Very pleased to be offered 3 year fixed car insurance

It was a very good offer and no need for the "heavy sell" Reviewed on: 29th September 2021

Good overall cover for the mature motorist

Easy to set up online, good communication, competitive price. Reviewed on: 29th September 2021

Excellent service for all

Car is fine and I'm happy had no problems with any Reviewed on: 29th September 2021

OK by not Great!

Can be a bit inflexible. Staff I dealt with were not too helpful but I carried on to avoid hassle going to someone else. Reviewed on: 29th September 2021

Change of car

Excellent communication with Saga member of staff. Details changed very quickly and new policy recommended at a lower premium. No charge for amendments. Reviewed on: 29th September 2021

First Class Service

Always easily accessible by phone and respond quickly. Excellent price. Reviewed on: 29th September 2021

Does the job.

Really does the job perfectly. Staff very polite and helpful Reviewed on: 29th September 2021

Great experience/

Friendly, competitive & easy to deal with. Reviewed on: 29th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Motorhome insurance
from Ripe Insurance 4.92 from 803 reviews
Car insurance
from Aviva 3.70 from 556 reviews
Car insurance
from John Lewis 1.96 from 33 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub