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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

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4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent service

Whilst dealing with Saga insurance we have been totally satisfied with their service. Reviewed on: 29th September 2021

First Class Insurer

No hassle, no problem , great customer service always Reviewed on: 29th September 2021

Brilliant

Simple straight forward , reasonable price Reviewed on: 29th September 2021

Easy to arrange or modify your policy

Pleasant , patient and helpful staff. Reviewed on: 29th September 2021

Good deal

I was very happy with my renewals for car and House cover for another year Reviewed on: 29th September 2021

They were very good and handled my claim smoothly and calmly..

A newly qualified driver stopped 20yards before a junction which was clear. I hit her at 1mph. Saga delt with her and got my car fixed with a hire car delivered to me and swopped after repair. As my wife and i are old and infirm this was very welcome. Reviewed on: 29th September 2021

Professional service by friendly staff

Fast efficient service with very competitive insurance rates . Quotes carried out quickly and followed up with a policy that you have asked for with no surprises. Reviewed on: 29th September 2021

Perfection

Professional, informed and user friendly. They speak my language. Reviewed on: 29th September 2021

Great service

Good service friendly staff fair prices Reviewed on: 29th September 2021

Top Class Car Insurance

Great Car Insurance easy to insure with the company at a great price. Reviewed on: 29th September 2021

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