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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

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4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

We always get prompt reminders and renewal is smooth, easy and we get help if needed

We have used Saga for many years and never had any difficulties with documents, always had prompt attention if asking questions, very satisfied with pricing and would not consider changing to another company Reviewed on: 29th September 2021

Great vale.

Beat rival quotes for insurance by a mile when recently changed car for a newer vehicle. Even I was pleasantly surprised, expecting this to be a pretext for the opposite. Reviewed on: 29th September 2021

Great service

They gave me a far better deal than anyone else Reviewed on: 29th September 2021

BRILLIANT service

I put my car and home insurance together with my breakdown had a brilliant deal thank u saga Reviewed on: 29th September 2021

Best By Far

Saga Car and Home Insurance Is The Best and Competitive Insurance By Far Customer Service Second to None Outshines the Competition Agnes Michael Coyle Reviewed on: 29th September 2021

Brilliant

No problem getting the best possible price and service! Reviewed on: 29th September 2021

Excellent Service

I can not fault Saga at all. When I ring I receive superb Service every time Reviewed on: 29th September 2021

Best deal for your money

I have used Saga for 10 years and would not bother looking g anywhere else. Excellent value for money along with best customer service. Use them for home insurance too!! Simply the best Reviewed on: 29th September 2021

My car insurance

Everything was explained very carefully and clearly by friendly staff who were efficient when dealing with any queries we had. I would definitely recommend to friends and family. Reviewed on: 29th September 2021

Always very helpful, you can always speak to a real person.

When I had a problem Saga were excellent in their response. Reviewed on: 29th September 2021

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