Write a review

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

View other Saga products

4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very good service

To get three years insurance all for the same price is good in my eyes. Reviewed on: 29th September 2021

Fantastic Customer Service

Both of our cars are with Saga. They have the most helpful customer service personnel I have ever come across. Access to online documents is fabulous and any queries are dealt with efficiently and they make everything so easy. Reviewed on: 29th September 2021

Good Value For Money

Have a fixed 3 year car insurance premium is a good idea and you can plan your outgoings in advance and know fully what your car insurance costs are. I have personally received good friendly professional service from SAGA Reviewed on: 29th September 2021

Quality insurance covers

So easy to arrange, convenient to pay for monthly if on a budget, and everything is covered. Reviewed on: 29th September 2021

Saga car and landlord insurance.

Helpful company with easy to understand documents. Reviewed on: 29th September 2021

They provide me with excellent cover and have excellent customer service

They have provided me with both my House Insurance and Car Insurance for several years. They offer me a competitive price for all my Insurance cover that I require. Reviewed on: 29th September 2021

Very fair charge for cover at my age.

Had a query re renewal charge. Satisfactorily and most pleasantly dealt with by call-back. Reviewed on: 29th September 2021

Best Customer Service

I had a car claim this year. The first claim in 65 years of driving. Saga took me through the experience of my claim process and settlement. I felt terrible but with their support and listening, I knew that I was in good hands and ensured that everything went smooth. I appreciate the professional input I received and the speed with which the settlement was reach. Reviewed on: 29th September 2021

Good value product

A good value product which enables a fixed price for up to three years Reviewed on: 29th September 2021

Fantastic product and price

A Great product and price just changed to a new car and all the processes were so easy and no hassle Reviewed on: 29th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car Insurance
from Zenith Insurance 2.17 from 27 reviews
Car Insurance
from Fish Insurance 2.00 from 2 reviews
Motorbike Insurance
from Motorcycle Direct 1.50 from 3 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub