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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Best price and service

Saga quoted me the best price and promised to keep the price the same for 3 years. Excellent offer. Reviewed on: 29th September 2021

Fantastic value and service

I’ve remained a customer of Saga Car Insurance for the last 5yrs due to their very competitive prices and excellent service Reviewed on: 29th September 2021

No hassle car insurance

Been insuring my car for the last 2 years really good service and great value Reviewed on: 29th September 2021

Good service, very competitive premiums.

Have only had a positive experience with Saga Insurance. Good premiums, excellent communication and easy to access policies. Reviewed on: 29th September 2021

Very Professional

Just know how to run a very good business. Reviewed on: 29th September 2021

Very good

Very good service at a reasonable price Reviewed on: 29th September 2021

Easy and professional

Taking out an insurance policy was easy, quick and very professional. Rates were also very competitive and thats why i changed to Saga. Now have switched house insurance as well. Reviewed on: 29th September 2021

EXCELLENT CUSTOMER SERVICE

SAGA CUSTOMER SERVICE IS EXCELLENT.THE OPERATIVES ARE HELPFUL, KNOWLEDGEABLE ,FRIENDLY . PATIENT AND ARE HAPPY TO SPEND AS MUCH TIME AS NEEDED IN SOURCING THE BEST OPTIONS Reviewed on: 29th September 2021

I have both house and car with them now.

The house insurance was good, but this year I checked out how much the car insurance would be and I saved a lot of money by changing my car as well to Saga. Reviewed on: 29th September 2021

Excellent customer service

Polite , efficient , very competitive and no hidden extras or surprises, I wouldn’t go elsewhere Reviewed on: 29th September 2021

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