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Saga: Car insurance reviews

View other Saga products
4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
75% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda
Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023
M chambers's avatar
M chambers

Best company ever

5
You’re telephone staff are so friendly and helpful they put you at ease from the moment you start talking to them they feel like friends wonderful. Reviewed on: 29th September 2021
Tony pawley's avatar
Tony pawley

User firenflt

5
Value for money and very easy to contact with a human being! Reviewed on: 29th September 2021
David Hunter's avatar
David Hunter

Car insurance

5
Have been with Saga for many years, If the renewal is too expensive they are very amendable and do there best to lower the price. Reviewed on: 29th September 2021
Joy Close's avatar
Joy Close

An easy and helpful purchase.

5
Saga made purchasing car insurance easy and clear, and were equally helpful when I changed my car. Reviewed on: 29th September 2021
Peter's avatar
Peter

Car insurance

5
Great service and quick to reply Reviewed on: 29th September 2021
mgibson's avatar
mgibson

Guaranteed no messing !!

5
My car insurance is with Saga who offered the best value for money in terms of protected no claims, courtesy car etc. Above all though I know that the company are reliable and trustworthy and that if things should go wrong and I need them they will be there as they have been for my other insturances Reviewed on: 29th September 2021
Maggie's avatar
Maggie

Customer Service

5
Brilliant and ptproffessional service with extremely pleasant and helpful employees Reviewed on: 29th September 2021
Carol Wilson's avatar
Carol Wilson

Car insurance

5
Superb insurance and now capped so I know what to budget for next renewal Reviewed on: 29th September 2021
Mike brookes's avatar
Mike brookes

Excellent insurers

5
Always able to talk to a person! Always helpful. Brilliant! Reviewed on: 29th September 2021
Ann Patricia Minister's avatar
Ann Patricia Minister

Comparable prices

5
Very helpful on the phone. Comparable prices. Reviewed on: 29th September 2021
Nicola Langham's avatar
Nicola Langham

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