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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

75% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent

Excellent great price and customer service Reviewed on: 29th September 2021

Trustworthy and value for money

Worth paying for peace of mind - just in case! Reviewed on: 29th September 2021

Service

Excellent service for car and home insurance. Staff most kind and helpful Reviewed on: 29th September 2021

Great value for money

I chose saga car insurance and breakdown cover after researching all other available products that would most closely meet my needs. I decided they offered the best value for money, particularly as the cost was fixed for 3 years. Whenever I have phoned their customer service department with a query, I have always found the staff very friendly, helpful and patient. Reviewed on: 29th September 2021

I have always had good service from car house and travel insurance

The phone staff have always been very helpful and professional Reviewed on: 29th September 2021

Best value

Saga car insurance has given us the best price for the second year running Reviewed on: 29th September 2021

Vote

Very good price and fixed for 3 years Reviewed on: 29th September 2021

Car insurance

Saga has been the best car insurance I’ve had in 30 years Reviewed on: 29th September 2021

Quality and value

Good cover fair price! Does all that I want and importantly I feel comfortable with it. Reviewed on: 29th September 2021

A great company

I have found Saga most helpful and reasonable with prices. Reviewed on: 29th September 2021

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