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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

75% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very good value for money

Good service when required.It is quite a while since I needed help. Reviewed on: 29th September 2021

Good Value Car Insurance

Excellent service, fairly priced and good value for money Reviewed on: 29th September 2021

What you see is what you get

I have always found Saga most helpful if I have needed to contact them. I have home and car insurance with them and use them for holidays and holiday insurance when appropriate. Their prices are competitive and I would see no reason to change. Reviewed on: 29th September 2021

I feel safe with saga.

The staff at saga have always been clear and helpful when I've asked a question and very pleasant Reviewed on: 29th September 2021

Excellent insurance service

Went above and beyond to help with a specialist request for my insurance needs, where as other companies wouldn't even bother, excellent customer service and a vary fair price Reviewed on: 29th September 2021

Good insurance you can afford

Always feel safe having Safe with Saga. Reviewed on: 29th September 2021

Value for money

Great customer service with competitive rates too good to. Miss Reviewed on: 29th September 2021

Customer Service

I found that the service I received was excellent Reviewed on: 29th September 2021

Ticks all the boxes

Excellent coverage, exceptional value and superb customer service Reviewed on: 29th September 2021

Great company great prices

Was really helpful and had no problem renewing my car insurance which only had a slight increase from previous year Reviewed on: 29th September 2021

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