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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.87 (9553 reviews)

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4.89

Based on 9,553 reviews, last reviewed 17th Dec 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Great value for money. Wish I could get my son just as good as deal Reviewed on: 17th December 2025

Latest lowest rating:

2

Saga no longer good value for car insurance Car insurance premiums have generally decreased this year but mine with saga has increased by approximately 30%. I have regrettably moved to another s... Read more Reviewed on: 30th September 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9553)

Review of the Saga, Car insurance:

RIP-OFF INSURANCE COMPANY

Whatever you do think twice about this insurance company. My Mum and Dad's car insurance is renewed every year. They signed up with Saga as the deal looked very good, but they realised that they could get a better deal with Dial Direct - £200 cheaper. Initially the policy was in my Mum's name, normally it is my Dad, but because she drives the car more, she decided to have it in her name, but was then told that because it had been in his name for a few years with her as an additional driver, her no claims bonus had expired, so it would have to be in his name to claim that, so it was switched over to his, but four years ago he got a speeding ticket and three points on his licence, which after three years can be taken off, and not affect your insurance - but they said that because it wasn't five years ago, it would cost an extra £200.00. So the policy was then cancelled and altogether they were charged approx £60.00 even though they decided not to take out the policy and cancelled it within the 14 day cooling off period. Think twice before using this company, they are a total rip off. Reviewed on: 8th August 2020

Change of car process

Change of car process, customer service were great, made the process very straight forward. Arranged on day acquired new car without any problems or delays. Reviewed on: 8th October 2025

Great cover.

Great cover that understands and looks after the older driver. Reviewed on: 8th October 2025

good customer service always focused on customer req...

good customer service always focused on customer requirements Reviewed on: 8th October 2025

Long standing customer

I've had Saga car insurance for several years and have found them competitive.I recently bought a new car and found the changeover process for insurance to be very straightforward. Reviewed on: 8th October 2025

Excellent customer service

While arranging my car insurance with Saga, I encountered a technical issue when trying to make the payment online. I contacted customer services, and they were able to process the payment over the phone. However, I later noticed I had been overcharged. A representative promptly called me back to explain the situation and arranged for a refund via cheque to correct the overpayment. Despite the initial hiccup, the customer service was excellent; responsive, courteous, and efficient. I'm also pleased with the quote, which saved me around £75 compared to last year. Overall, a positive experience. Reviewed on: 8th October 2025

3 year option advantage

Cost if insurance varies year on year making it necessary to obtain competitive quotes each year, however the 3year option takes some of the worry about this away. Reviewed on: 8th October 2025

Top class at a very reasonable price.

Everything you need covered at a surprisingly good price.It covers misfueling fabulous cover. Reviewed on: 7th October 2025

Cheap and easy

Cheap and easy to sign up , good value Reviewed on: 7th October 2025

Efficiency and value.

Efficiency and value. Easy renewal Reviewed on: 7th October 2025

Its so pleasant to be able to talk to a real person.

Its so pleasant to be able to talk to a real person who is engaging, pleasant and knowledgeable. Victoria was most helpful and took time to explain other suitable products I might be interested in. Reviewed on: 7th October 2025

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