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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance

The best motor insurance company I've ever used. Always a real person on the other end of the phone and the premiums are super-competitive. Reviewed on: 29th September 2021

Good value

Friendly staff very helpful and understanding Reviewed on: 29th September 2021

Excellent Communications

Easy to contact via e-mail or telephone Reviewed on: 29th September 2021

Brilliant!! Simple

Just what I was looking for, everything is explained in plain English, got the cover that I needed for a brilliant price that is capped for 3 years… perfect! Reviewed on: 29th September 2021

Quality service

Efficient, value for money and clear product Reviewed on: 29th September 2021

Value

Really good value for car insurance found them to be very helpful and courteous and offer really excellent service Reviewed on: 29th September 2021

Gave excellent advise

Was looking for reliable company to go with and give me the best quote, but tried many, and SAGA came in with everything I needed, and no increase for 3 years was the offer. Well done SAGA Reviewed on: 29th September 2021

Csr insurance

Brilliant idea keeping same price for 3 years Reviewed on: 29th September 2021

Excellent Options

Everything covered and price fixed for 3 years. Excellent idea that give peace of mind at renewal time. 1st choice for me! Also have Home Insurance on the same basis. Reviewed on: 29th September 2021

Fabulous company to deal with

Saga is a company full of listening and caring people, such a great experience these days I think. Reviewed on: 29th September 2021

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