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Saga: Car insurance reviews

View other Saga products
4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
71% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda
Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023
M chambers's avatar
M chambers

All ways very helpful

5
Very helpful and good advice my advisor was Sam Cocks she does everything to help you and advices you the best information very helpful. Sarga is the best insurance company I’ve ever used. Reviewed on: 29th September 2021
petermarples@hotmail.co.uk's avatar
[email protected]

EXCETIONAL SERVICE

5
They actively listen and understand and communicate effectively Reviewed on: 29th September 2021
Para Brach 's avatar
Para Brach

Consistent competitive service

5
I've got a three year fixed price deal with Saga; I can view all my documents online and am happy to recommend to all those Saga could be relevant to. Reviewed on: 29th September 2021
Andrea Tucker's avatar
Andrea Tucker

Great insurance at fixed price

5
Gives me all I require and keeps the price for three years Reviewed on: 29th September 2021
James Mackley's avatar
James Mackley

Excellent service

4
Great response from customer service when renewing my policy Reviewed on: 29th September 2021
Martin Gander's avatar
Martin Gander

Excellent service

5
Didn't ramp the prices up on renew like most other companies. Reviewed on: 29th September 2021
Gary Brothers's avatar
Gary Brothers

Best price at time of purchase

5
Provided best price at time of purchase. Reviewed on: 29th September 2021
Mrs Phung's avatar
Mrs Phung

They always deliver...easy to deal with

4
Never had any trouble with Saga...they give customers confidence Reviewed on: 29th September 2021
Peter Stewart's avatar
Peter Stewart

Easy to deal with Excellent service & very competitive

5
well set up for the older less confident person no hard sell staff very courteous listen to customers needs with helpful advice Reviewed on: 29th September 2021
Peter Dineen's avatar
Peter Dineen

Top rate telephone consultants

5
Have 3 cars and a motorhome insured with Saga they are top drawer insurance providers and very competitive. There call centre has a number of people whom are knowledgable friendly and polite I can not speak highly enough of them. Reviewed on: 29th September 2021
geoffrey gooch's avatar
geoffrey gooch

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