Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11357 reviews)

View other Saga products

4.83

Based on 11,357 reviews, last reviewed 8th Sep 2026

83900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Provides all my car insurance requirements at a comp... Provides all my car insurance requirements at a competitive price. Only negative is that they don't provide a multi-car discount opportrunity. Reviewed on: 8th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

Read all reviews Write a review

About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11357)

No Saga best price and cover!

Got a 3 yr deal on my Car Insurance same price for 3 years. No increases in premium or costs. Will be sad when the 3 years end. Reviewed on: 8th September 2023

Very Disappointed

I have used Saga insurance products for years for Home, Travel and Car and always found them fantastic. Unfortunately, we had an accident in our car recently and Saga handed us over to the mercies of AXA who are the underwriters. They have been abysmal. It has taken us almost three weeks to get to the stage where the repairs can be carried out. They asked to collect the car this afternoon and I made it abundantly clear that I could not be left without a car as we are going away on holiday on Monday. The car is driveable and so we would have just about managed with it until we got back. Our policy states that we are entitled to a guaranteed replacement car. They said that it shouldn't be a problem but they could not organise the replacement car until our car was collected. Within half an hour of collection they emailed me to inform me that they were not going to provide a replacement car - even though it states guaranteed on the policy - because they don't provide cars for holiday use. They must have known that before they picked up the car and we would have asked them to wait to collect the car until our return. They have left us stranded, I am a Blue Badge holder, we are both elderly and they do not care. Disgusting service and basically downright lies. Reviewed on: 7th September 2023

Bad Customer service

Suspended my account on another site. No wonder Saga get high scores when bad reviews aren't published. Twice I waited 25 minutes to be hung up on. No answer to my complaint Reviewed on: 5th September 2023

64% mega-hike in car insurance premium

Saga increased by premium by 64%, over £200! Are they having a laugh? If thats not bad enough they have still charged my credit card even through I cancelled it !! Went to Axa and got better cover for only £30 more than last year. Will never have any dealings with this bunch of thieves again. Reviewed on: 5th September 2023

Rediculous high price increase

Last year my insurance was £271 the renewal this year was £809, no claims or convictions looked elsewhere and saved nearly £500. Reviewed on: 5th September 2023

A very responsive Insurer

Always found someone to talk to who was able to answer my question. Generally response time was very quickly. Reviewed on: 30th August 2023

3 year fixed price

last year I should have had an automatic renewal of my 3 year fixed price. They did not renew as I had not informed them of my redit card renewal and I had to pay the new increased price pus service charge. This year the price is the same as last year but despite several attempts to renew online after receipt of my renewal letter I am unable to do so as my docs. are temporary unavailable. I have tried numerous times to phone but such a long waiting list. SAGA for the ederly? Do they not realise minutes or more wasted are so precious. Reviewed on: 27th August 2023

They do not answer the phone

I spent 30 minuets waiting for a call connection then gave up. I tried again and got the same result. Discussing!!!! Reviewed on: 25th August 2023

Saga is Super

I have always liked dealing with Saga. They are very helpful and informative and also you don't have to wait for hours to speak to someone. Reviewed on: 25th August 2023

Paying for what we don't have

A 40% increase this year which appears from the paperwork to be to provide for extra costs associated with Electric Vehicles. We have a 20+ year old ICE car and the renewal left us a relatively short time to look elswhere. Reviewed on: 23rd August 2023

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car Insurance
from Covea Insurance 2.77 from 15 reviews
Bicycle insurance
from Cycleplan 4.72 from 4615 reviews
Caravan Insurance
from E&L 3.90 from 1 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 888 reviews
Travel insurance
from Saga 4.78 from 1548 reviews
Home insurance
from Saga 4.76 from 3103 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub