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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.86 (7620 reviews)

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4.86

Based on 7,620 reviews, last reviewed 5th Sep 2025

212300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent communication on the phone , no fuss just... Excellent communication on the phone , no fuss just continued with my previous insurance on Direct Debit Reviewed on: 5th September 2025

Latest lowest rating:

1

What happened to saga insurance? What happened to saga insurance? that use to be such a good company to deal with now they just pathetic and totally amateurish. I did not receive my ... Read more Reviewed on: 4th September 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (7620)

felt I was treated as a person not a customer

Straight forward, helpful, uncomplicated experience Reviewed on: 12th September 2020

Helping when needed

Had a accident no witnesses. But saga with legal team worked on this diligently and got to the crus of my claim expertly. Treat us with dignity. And persued our claim for 9 months never giving up till we got a right result. Reviewed on: 12th September 2020

Excellent value

Very helpful staff and a very competitive quote Reviewed on: 12th September 2020

Car Insurance i

Saga's car Insurance is competitive and good value for money Reviewed on: 12th September 2020

Brilliant product and service

Could not wish for better, clearer definition of policy. Exactly what you need to know in clear plain language. No small print to negotiate. Very friendly staff and easy easy to navigate website. Reviewed on: 12th September 2020

Execellent Services supported by Saga

Fast and very Organized plus very friendly company Reviewed on: 12th September 2020

Efficient, easy to use

Can all be done on line, quick turn round Reviewed on: 12th September 2020

Car insurance

Very pleased with telephone experience. No hassle straight forward. A big plus. Reviewed on: 12th September 2020

Very good service Excellent Value.

My car hasn't been off my Drive since the start of lockdown, l phoned a member of staff, had a chat and my payment was reduced to suite my situation and I received a refund within days. One Very Satisfied Customer, Thank You. Reviewed on: 12th September 2020

Such personal and prompt service

Saga in my experience provide the very best in prompt service and they are also extremely polite and helpful and experienced when dealing with any question or query I may have. Reviewed on: 12th September 2020

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