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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

brilliant people

they listen to what you have to say ,and sort it all out for us brilliant team Reviewed on: 29th September 2021

Price guarantee

Three year price guarantee a great deal. Reviewed on: 29th September 2021

Service As It Should Be

I just know that when I phone Saga, a human answers straightaway. The human then gives excellent service. Reviewed on: 29th September 2021

Satisfied customer

Very happy with the service provided by Saga over numerous years. Definitely would recommend them. Reviewed on: 29th September 2021

Always possible to talk to an adviser by phone!

Very helpful, and to date, have always been able to improve terms and price of cover after a brief conversation. Reviewed on: 29th September 2021

Bustle without hussel

A change in my circumstances was met with sympathy and understanding and resulted in a premium reduction . This in in one phone call . Reviewed on: 29th September 2021

prompt reply and service

No problem changing my car insurance twice in 4 months with no extra charge! Reviewed on: 29th September 2021

Fantastically accommodating with changed circumstances

I had been going to cancel as changed circumstances meant i didn't need the same amount of coverage. The Lady sorted out a manageable cover in a very kind way. It was easy to get through and the service was excellent Thank you Reviewed on: 29th September 2021

Great value cover

Used Saga to insure my new John Cooper Works Mini, as it is classed as high risk by most insurers, found the quote to be excellent, even including full replacement car if total loss in the first year. Reviewed on: 29th September 2021

The best insurance company

Customer service was excellent, Reviewed on: 29th September 2021

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