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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance at very competitive prices

I wanted to have my car insurance details sent by post as I did not have a working printer. I think this might be the case for many clients. A phone call to a very helpful call centre soon resulted in the documents being received. Very good service from Saga. Reviewed on: 28th September 2021

Excellent Service

Speak to a human and get a result. How good is that ! Reviewed on: 28th September 2021

Value insurance

I have had no problems with car insurance and find it good value for the comprehensive cover Reviewed on: 28th September 2021

Car insurance

Very very helpful and three year deal is fantastic Reviewed on: 28th September 2021

Saga insurance is peace of mind

I have saga house. Car and travel insurance. They are reliable. Value for money and efficient Reviewed on: 28th September 2021

Easy to deal with competitive prices

Easy to talk to will try to help and reduce price if possible Reviewed on: 28th September 2021

Great Value.

Three year policy with no price increase. Thinking outside the box to give the customer what they need. Knowing the price for the future enables long term planning. Reviewed on: 28th September 2021

Understanding Customers needs

Taking the time to talk and listen to their customers requirements and responding positively Reviewed on: 28th September 2021

Good price and cover.

The customer service is too notch, always answered promptly by a human being. Willing to negotiate and answer all questions. Excellent cover and value for money. Reviewed on: 28th September 2021

Good price good cover.

Great provider and always competitively priced. Reviewed on: 28th September 2021

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