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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent all round service

Saga have never let us down when we’ve needed them Reviewed on: 28th September 2021

Most helpful

Very happy with the whole process very helpful Reviewed on: 28th September 2021

First class company

Competitive and willing to provide excellent quotes every year. I always do a comparison online and they match the best quotes I can get every time. Also extremely helpful and quick to respond when any problems or queries arise. I’ve now got my home insurance with Saga as I have complete faith in this company. Wouldn’t go anywhere else. Reviewed on: 28th September 2021

Cracked windscreen

Saga took care of all the details and we were able to get the windscreen replaced without any hassle. Reviewed on: 28th September 2021

Comprehensive comrehensive policy

Each year I check around the websites for a better deal. There are always cheaper policies, but none that offer all the benefits of the Saga policy. You get what you pay for. Reviewed on: 28th September 2021

Excellent Service

Renewal process fair and simple. I like the option of z3 years fixed price premium. Reviewed on: 28th September 2021

Straightforward experience

Having had a cursory look at other providers I had no hesitation in renewing again with Saga. Competitive cost and value for money. Reviewed on: 28th September 2021

Car insurance

Excellent and prompt service on phone Reviewed on: 28th September 2021

Excellent insurance cover

Great cover and service at a highly competitive price. Reviewed on: 28th September 2021

Very good

Easy to deal with when organising insurance and efficient Reviewed on: 28th September 2021

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